Privacy Policy

Last updated: April 2026

Introduction

Welcome to Green Heart Pharmacy. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you use our app and website.

Data We Collect

  • Phone number — for identity verification via OTP code
  • Name and delivery address — for order delivery
  • Order history — to manage and track your orders
  • Push notification token — for order updates and promotions
  • Photos (optional) — when using the product identification feature in PharmBot

How We Use Your Data

  • Processing and delivering your orders
  • Sending order status updates
  • Improving shopping experience and recommendations
  • Sending promotions (you can opt out anytime)

Data Sharing

We do not sell your personal data to any third party. We only share your data with delivery partners to fulfill orders.

Data Security

We use SSL/TLS encryption to protect your data in transit. Your data is stored securely on protected servers with encryption at rest.

Your Rights

  • Request deletion of your account and data at any time
  • Opt out of marketing notifications
  • Request a copy of your personal data

Contact Us

For any privacy-related inquiries, contact us via WhatsApp: 07748036250